Legislature(2015 - 2016)BELTZ 105 (TSBldg)

01/19/2016 01:30 PM Senate LABOR & COMMERCE

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Audio Topic
01:29:01 PM Start
01:30:03 PM Presentation by the Division of Economic Development on the Tourism Marketing Program.
02:00:29 PM Presentation by the Alaska Seafood Marketing Institute
02:31:46 PM Presentation by the Division of Insurance
03:03:53 PM Adjourn
* first hearing in first committee of referral
+ teleconferenced
= bill was previously heard/scheduled
+ DEPARTMENT HEARINGS - Dept. of Commerce TELECONFERENCED
Community, and Economic Development
Division of Economic Development
Presentation: State Marketing Programs
-- Testimony <Invitation Only> --
Division of Insurance
Presentation: State of Insurance Markets in
Alaska
-- Testimony <Invitation Only> --
Division of Corporations, Business & Professional
Licensing
Presentation: State Licensing Board Operations
-- Testimony <Invitation Only> --
+ Bills Previously Heard/Scheduled TELECONFERENCED
-- Public Testimony --
                    ALASKA STATE LEGISLATURE                                                                                  
          SENATE LABOR AND COMMERCE STANDING COMMITTEE                                                                        
                        January 19, 2016                                                                                        
                           1:29 p.m.                                                                                            
                                                                                                                                
                                                                                                                                
MEMBERS PRESENT                                                                                                               
                                                                                                                                
Senator Mia Costello, Chair                                                                                                     
Senator Cathy Giessel, Vice Chair                                                                                               
Senator Kevin Meyer                                                                                                             
Senator Gary Stevens                                                                                                            
Senator Johnny Ellis                                                                                                            
                                                                                                                                
MEMBERS ABSENT                                                                                                                
                                                                                                                                
All members present                                                                                                             
                                                                                                                                
COMMITTEE CALENDAR                                                                                                            
                                                                                                                                
Presentation by the Division of Economic Development on the                                                                     
Tourism Marketing Program.                                                                                                      
                                                                                                                                
      HEARD                                                                                                                     
                                                                                                                                
Presentation by the Alaska Seafood Marketing Institute                                                                          
                                                                                                                                
      HEARD                                                                                                                     
                                                                                                                                
Presentation by the Division of Insurance                                                                                       
                                                                                                                                
      HEARD                                                                                                                     
                                                                                                                                
                                                                                                                                
PREVIOUS COMMITTEE ACTION                                                                                                     
                                                                                                                                
No previous action to record.                                                                                                   
                                                                                                                                
WITNESS REGISTER                                                                                                              
                                                                                                                                
CHRIS HLADICK, Commissioner                                                                                                     
Department of Commerce, Community and Economic Development                                                                      
Juneau, Alaska                                                                                                                  
POSITION STATEMENT:  Offered opening remarks and introduced the                                                               
presenters.                                                                                                                     
                                                                                                                                
BRITTENY CIONI-HAYWOOD, Director                                                                                                
Division of Economic Development                                                                                                
Department of Commerce, Community and Economic Development                                                                      
Juneau, Alaska                                                                                                                  
POSITION  STATEMENT:   Delivered  a presentation  on the  Tourism                                                             
Marketing Program.                                                                                                              
                                                                                                                                
TYSON FICK, Communications Director                                                                                             
Alaska Seafood Marketing Institute                                                                                              
Department  of  Commerce,   Community  and  Economic  Development                                                               
Juneau, Alaska                                                                                                                  
POSITION  STATEMENT:   Delivered  a  presentation  on the  Alaska                                                             
Seafood Marketing Institute.                                                                                                    
                                                                                                                                
LORI WING-HEIER, Director                                                                                                       
Division of Insurance                                                                                                           
Department of Commerce, Community and Economic Development                                                                      
Anchorage, Alaska                                                                                                               
POSITION STATEMENT:   Delivered  a presentation  on the  state of                                                             
the health insurance market in Alaska.                                                                                          
                                                                                                                                
                                                                                                                                
ACTION NARRATIVE                                                                                                              
                                                                                                                              
1:29:01 PM                                                                                                                    
CHAIR MIA COSTELLO called the  Senate Labor and Commerce Standing                                                             
Committee meeting  to order at 1:29p.m.   Present at the  call to                                                               
order were Senators Ellis, Giessel, Stevens and Chair Costello.                                                                 
                                                                                                                                
^Presentation  by the  Division  of Economic  Development on  the                                                               
Tourism Marketing Program.                                                                                                      
  Presentation by the Division of Economic Development on the                                                               
                   Tourism Marketing Program.                                                                               
                                                                                                                              
1:30:03 PM                                                                                                                    
CHAIR COSTELLO  welcomed Commissioner Chris Hladick  and Division                                                               
Director Britteny Cioni-Haywood.                                                                                                
                                                                                                                                
1:30:21 PM                                                                                                                    
CHRIS  HLADICK, Commissioner,  Department of  Commerce, Community                                                               
and  Economic Development  (DCCED), informed  the committee  that                                                               
the  department is  trying to  think outside  the box  on how  it                                                               
delivers services  and prioritizes essential functions.  They are                                                               
looking at compromises to protect  Alaska's best interests moving                                                               
forward toward  a fiscally responsible future.  He introduced the                                                               
presenters  and  welcomed   further  discussions  throughout  the                                                               
legislative session.                                                                                                            
                                                                                                                                
1:32:09 PM                                                                                                                    
BRITTENY   CIONI-HAYWOOD,   Director,    Division   of   Economic                                                               
Development,  Department  of  Commerce,  Community  and  Economic                                                               
Development (DCCED),  reported that the Alaska  Tourism Marketing                                                               
Program has  been efficient in  growing tourism  year-round. Over                                                               
the past four  years, winter tourism has  increased eight percent                                                               
and summer visitation has increased  12 percent. In the summer of                                                               
2015 alone, cruise ship passengers increased three percent.                                                                     
                                                                                                                                
CHAIR  COSTELLO  stated that  the  presentations  are focused  on                                                               
programs that help grow the economy.                                                                                            
                                                                                                                                
MS.  CIONI-HAYWOOD stated  that,  on  average, domestic  visitors                                                               
spend  $941 and  international tourists  spend $1,103  per visit.                                                               
The  Alaska  Visitors  Industry  Report  estimates  the  economic                                                               
impact of tourism to be $3.9 billion                                                                                            
                                                                                                                                
SENATOR STEVENS  asked if "economic impact"  represents more than                                                               
just the money that's brought in.                                                                                               
                                                                                                                                
MS. CIONI-HAYWOOD  confirmed that  it includes  direct, indirect,                                                               
and  induced  effects. For  example,  someone  who works  in  the                                                               
tourism industry  turns money over  in the economy  by purchasing                                                               
goods and services from other businesses.                                                                                       
                                                                                                                                
CHAIR COSTELLO asked who conducted the study.                                                                                   
                                                                                                                                
1:35:41 PM                                                                                                                    
MS. CIONI-HAYWOOD  replied it was  a research-based study  by the                                                               
McDowell Group. She  noted that the division also  works with the                                                               
Alaska  Tourism  Marketing  Board (ATMB),  which  Chair  Costello                                                               
serves  on,  and  the  meeting tomorrow  will  focus  on  program                                                               
metrics and unit costs.                                                                                                         
                                                                                                                                
Directing  attention   to  a  table  of   conversion  rates,  she                                                               
explained that for each person  responding to the state's tourism                                                               
marketing program,  26.3 percent  will actually travel  to Alaska                                                               
within a four-year period.                                                                                                      
                                                                                                                                
1:37:19 PM                                                                                                                    
SENATOR MEYER joined the committee.                                                                                             
                                                                                                                                
MS. CIONI-HAYWOOD  relayed that  DED gathers  information through                                                               
the vacation  planner and  then sends a  newsletter to  people to                                                               
keep  visiting  Alaska  fresh  in their  mind.  People  are  also                                                               
directed to the travel website which is continuously updated.                                                                   
                                                                                                                                
CHAIR COSTELLO asked  who Alaska is competing  against to attract                                                               
visitors.                                                                                                                       
                                                                                                                                
MS.  CIONI-HAYWOOD explained  that competition  comes from  other                                                               
U.S. states and international destinations  such as Australia and                                                               
New Zealand.                                                                                                                    
                                                                                                                                
She displayed a graph of  the tourism marketing budget since 2004                                                               
to  illustrate its  importance. "If  Alaska's tourism  message is                                                               
not delivered globally and on  a consistent basis, we believe the                                                               
numbers will decline."                                                                                                          
                                                                                                                                
CHAIR  COSTELLO  asked  if  the  state  can  expect  the  current                                                               
increase  in summer  and  winter tourism  to  deteriorate as  the                                                               
tourism budget drops.                                                                                                           
                                                                                                                                
MS. CIONI-HAYWOOD said  yes. "Typically we would  estimate two to                                                               
three years for that to occur  because of that timing where we're                                                               
still  having people  who  have  decided they  want  to come  and                                                               
they're actively  planning that  vacation." If the  message isn't                                                               
out there, vacationers will  eventually select destinations other                                                               
than Alaska.                                                                                                                    
                                                                                                                                
1:40:48 PM                                                                                                                    
SENATOR STEVENS  asked where the  tourism marketing  dollars come                                                               
from in addition to state investment.                                                                                           
                                                                                                                                
MS. CIONI-HAYWOOD  replied the money comes  from program receipts                                                               
and general fund dollars that have been allocated to the fund.                                                                  
                                                                                                                                
SENATOR  STEVENS  requested a  pie  chart  that shows  where  the                                                               
moneys come from and the state percentage.                                                                                      
                                                                                                                                
MS.  CIONI-HAYWOOD  explained  that  the  program  receipts  vary                                                               
annually, but they  average $2.7 million per  year. Responding to                                                               
a further  question, she estimated  that the total last  year was                                                               
$10 million, $7  million of which was from the  general fund. She                                                               
offered to provide  exact numbers but further  estimated that the                                                               
prior general fund allocation was about $15 million.                                                                            
                                                                                                                                
CHAIR COSTELLO  offered her understanding that  tourism operators                                                               
volunteer  the  program  receipts  in  order  to  appear  in  the                                                               
vacation planner.                                                                                                               
                                                                                                                                
MS.  CIONI-HAYWOOD agreed  and added  that cooperative  marketing                                                               
programs with Yukon, British Columbia,  and Alberta also bring in                                                               
money that is included in the program receipts.                                                                                 
                                                                                                                                
1:42:25 PM                                                                                                                    
CHAIR  COSTELLO   asked  if  low  gasoline   prices  might  cause                                                               
travelers to take  road trips to nearby states  instead of flying                                                               
to Alaska.                                                                                                                      
                                                                                                                                
MS.  CIONI-HAYWOOD offered  her expectation  that the  decline in                                                               
oil prices might  also result in lower cost  flights. "That might                                                               
offset the lack of marketing dollars  for a little while but this                                                               
is a  complex formula that  includes global economics,  the price                                                               
of oil, consumer  confidence in addition to  the active marketing                                                               
the program does," she said.                                                                                                    
                                                                                                                                
SENATOR MEYER asked  if she had seen any  correlation between low                                                               
fuel prices and more reasonable cruise ship fares.                                                                              
                                                                                                                                
MS. CIONI-HAYWOOD answered  no but she expects  that lower priced                                                               
fuel will  encourage more people to  take a cruise, a  plane ride                                                               
or drive to Alaska.                                                                                                             
                                                                                                                                
SENATOR MEYER  asked how DED  coordinates marketing  efforts with                                                               
municipal convention and visitor bureaus.                                                                                       
                                                                                                                                
MS. CIONI-HAYWOOD  explained that  the state  tends to  do larger                                                               
projects  such   as  television  advertising,   public  relations                                                               
working with  national journalists  that potentially  wouldn't be                                                               
done through  individual visitor  centers. She noted  that cruise                                                               
ships are  the only  other entity  large enough  to take  on that                                                               
national role.                                                                                                                  
                                                                                                                                
MS.  CIONI-HAYWOOD  displayed a  pie  chart  showing the  tourism                                                               
marketing program  allocations. She explained that  the intent is                                                               
to allocate  tourism marketing dollars  in a broad  spectrum, but                                                               
domestic  consumer advertising  accounts  for 53  percent of  the                                                               
budget because  most visitors  come from  the United  States. Ten                                                               
percent of the budget is  allocated to international advertising,                                                               
which is  an important component  because those visitors  tend to                                                               
spend more and stay longer than domestic visitors.                                                                              
                                                                                                                                
She  informed the  committee that  the  public relations  program                                                               
sponsors  media events  on an  annual basis  to assist  about 600                                                               
journalists with  travel stories to increase  global exposure for                                                               
Alaska  tourism. "They  provide very  rich content  about a  wide                                                               
range  of experiences  across the  state." The  average value  of                                                               
each  article is  $91,000,  and each  dollar  invested in  public                                                               
relations  returns an  estimated  $68 in  promotional value.  She                                                               
explained  that  the public  relations  program  also works  with                                                               
broadcasting  networks. Last  year this  included work  with PBS.                                                               
"The state spent  just under $10,000 on this  project and allowed                                                               
us  to reach  an  audience  of over  a  million  people with  two                                                               
episodes focused on Alaska."                                                                                                    
                                                                                                                                
1:48:24 PM                                                                                                                    
CHAIR COSTELLO asked  how the $91,000 per  article was calculated                                                               
and how many articles were written about Alaska.                                                                                
                                                                                                                                
MS.  CIONI-HAYWOOD explained  that it's  based on  what it  would                                                               
cost  to purchase  the same  advertising through  print or  other                                                               
media. She offered  to follow up with specifics on  the number of                                                               
articles and other measures.                                                                                                    
                                                                                                                                
She said  television advertising  has been beneficial  because it                                                               
boosts overall interest  in the state. These ads  run on national                                                               
cable networks  and account for $1.53  billion gross impressions,                                                               
which  means  households  exposed   to  the  same  commercial  on                                                               
multiple  occasions.   For  every  dollar  spent   on  television                                                               
advertising the return  is $22.54 in visitor  spending, she said.                                                               
Research on the effectiveness of  the state tourism program shows                                                               
that  72  percent  of  those  who  saw  a  television  commercial                                                               
expressed increased interest in traveling to Alaska.                                                                            
                                                                                                                                
MS. CIONI-HAYWOOD recounted that  the direct response advertising                                                               
is  designed   to  encourage  consumers  to   take  advantage  of                                                               
requesting  a vacation  guide or  visiting  the official  website                                                               
TravelAlaska.com.  These sources  consolidate travel  information                                                               
statewide  and  allow consumers  to  view  all options  and  make                                                               
travel decisions. The "YOU DON'T  WANT TO MISS THIS" campaign was                                                               
designed to  create a  sense of  urgency and  encourage potential                                                               
visitors to move  forward with travel plans. The  average cost to                                                               
generate a consumer response to  a magazine, online ad, or direct                                                               
mail package  is $9.67. The  average cost conversion to  get that                                                               
person  to actually  travel to  Alaska is  $30. For  every dollar                                                               
spent  on  direct response  advertising  the  return is  $114  in                                                               
visitor spending.                                                                                                               
                                                                                                                                
She relayed that research shows  that consumers still use printed                                                               
travel  brochures  as  they  plan trips.  To  cater  to  overseas                                                               
markets, the  state also prints  several foreign  language guides                                                               
for distribution in  Germany, Japan, Korea, and  China. The state                                                               
tourism  website has  been translated  into  five languages.  The                                                               
cost to  produce and distribute  each guide ranges from  $0.73 to                                                               
$0.93.                                                                                                                          
                                                                                                                                
She continued to say that social  media is a relatively small but                                                               
influential  part of  the  budget. Alaska  tourism  is active  on                                                               
Facebook,  Pinterest, YouTube,  Twitter  and  Instagram, and  has                                                               
connected  with  more  than  2.3  million  people  through  these                                                               
venues.  More  than 973,000  people  have  viewed YouTube  videos                                                               
about Alaska and 18.8 million  people have been exposed to Alaska                                                               
content on Facebook. This translates to about $0.04 per view.                                                                   
                                                                                                                                
MS.  CIONI-HAYWOOD   stated  that   travel  trade   marketing  is                                                               
important to  many Alaska travelers, especially  in international                                                               
markets. These  visitors rely more  heavily on travel  agents and                                                               
tour  operators to  book  their trips.  DED  estimates that  each                                                               
trade show  lead costs about  $800 and product  development tours                                                               
cost about $1,370 per participant.  The latter marketing consists                                                               
basically  of one-on-one  meetings with  people in  international                                                               
markets, but online training is  provided as well. These meetings                                                               
boost familiarization  and training and  are based on  the notion                                                               
that people sell what they know.                                                                                                
                                                                                                                                
She  stated  that  international   marketing  boosts  the  Alaska                                                               
visitor portfolio, enabling the  state to weather global economic                                                               
volatility    as   well    as   providing    significant   growth                                                               
opportunities.  The  International  Marketing  Program  generates                                                               
leads for tourism organizations  through one-on-one meetings with                                                               
tour operators  and media. She noted  that communities throughout                                                               
the  state are  given  a voice  in  those international  markets.                                                               
These  sales missions  cost about  $155  to generate  a lead  and                                                               
trade shows costs  translate to about $691 per lead.  Each of the                                                               
distributed foreign  language vacation planners costs  $2.10. The                                                               
top  producing  international  markets are  the  United  Kingdom,                                                               
German-speaking  Europe, Australia  & New  Zealand, Japan,  South                                                               
Korea and China                                                                                                                 
                                                                                                                                
1:55:36 PM                                                                                                                    
SENATOR STEVENS  asked if the fact  that Alaska is a  safe travel                                                               
destination could be part of the marketing scheme.                                                                              
                                                                                                                                
MS. CIONI-HAYWOOD agreed it would be a good selling point.                                                                      
                                                                                                                                
CHAIR COSTELLO  asked what  challenges she  sees in  the current,                                                               
historic budget environment.                                                                                                    
                                                                                                                                
MS.  CIONI-HAYWOOD  offered her  belief  that  the ATMB  and  the                                                               
program  would   again  work   together  to   prioritize  efforts                                                               
recognizing that  maintaining revenue generating sources  such as                                                               
the travel  planner, joint marketing  programs, and  websites are                                                               
important. Consumer trade  shows were cut because  they aren't as                                                               
beneficial as some of the other elements.                                                                                       
                                                                                                                                
CHAIR COSTELLO asked if there  are opportunities to work with the                                                               
seafood industry and other areas  where the state has reached out                                                               
to international markets.                                                                                                       
                                                                                                                                
MS. CIONI-HAYWOOD  answered yes  that is  already being  done and                                                               
combining  resources will  be more  important going  forward. She                                                               
mentioned  coordination  with ASMI  and  the  program to  promote                                                               
things made in the state.                                                                                                       
                                                                                                                                
1:58:37 PM                                                                                                                    
At ease                                                                                                                         
                                                                                                                                
^Presentation by the Alaska Seafood Marketing Institute                                                                         
     Presentation by the Alaska Seafood Marketing Institute                                                                 
                                                                                                                                
2:00:29 PM                                                                                                                    
CHAIR COSTELLO reconvened the meeting and welcomed Mr. Fick.                                                                    
                                                                                                                                
TYSON  FICK, Communications  Director,  Alaska Seafood  Marketing                                                               
Institute (ASMI), Department of  Commerce, Community and Economic                                                               
Development (DCCED), explained that  ASMI is a public corporation                                                               
that fosters alignment with industry  marketing efforts. It has a                                                               
governor-appointed   board  of   directors   comprised  of   five                                                               
processors,  two commercial  harvesters,  and ex-officio  members                                                               
from the administration  and each house of  the legislature. ASMI                                                               
markets  Alaska seafood  generically;  they  are prohibited  from                                                               
marketing specific to a region or a particular company.                                                                         
                                                                                                                                
The  ASMI mission  is to  increase the  economic value  of Alaska                                                               
seafood through  collaborative marketing programs,  aligning with                                                               
industry,  and  supporting  the  sustainability  efforts  of  the                                                               
state. The focus is on increasing value.                                                                                        
                                                                                                                                
2:02:18 PM                                                                                                                    
MR. FICK  reviewed the  FY 2017 proposed  budget noting  that the                                                               
general  fund contribution  is  about one  quarter  of the  total                                                               
budget. The request  for $3.428 million in general  fund match is                                                               
down from  $4.9 million  last year  and about  half of  the total                                                               
three years ago. ASMI has  20 full-time exempt employees residing                                                               
in  Juneau,  Kodiak,  and  Seattle.   The  .5  percent  voluntary                                                               
industry tax  (SDPR) on ex-vessel  value, which is  levied across                                                               
all species and  regions, is estimated to  bring $16.495 million.                                                               
Federal funds through the Market  Access Program account for $4.5                                                               
million.                                                                                                                        
                                                                                                                                
SENATOR STEVENS  commented that the budget  changed significantly                                                               
when ASMI  was changed from primarily  a fisherman's organization                                                               
to one in which the processors  play a major role. He highlighted                                                               
the difference between the tourism  and ASMI general fund budgets                                                               
now  and  before the  reorganization  when  they were  relatively                                                               
similar.                                                                                                                        
                                                                                                                                
MR. FICK said  the big change occurred in 2003  when the industry                                                               
tax was  changed to  .5 percent across  all species  and regions.                                                               
That was  a good change  for industry buy-in and  stable funding.                                                               
He  acknowledged  that he  didn't  know  much about  the  tourism                                                               
market  and  its  budget but  the  industries  are  fundamentally                                                               
different and  the ex-vessel  tax doesn't  have a  correlation in                                                               
tourism.                                                                                                                        
                                                                                                                                
SENATOR  STEVENS  expressed  hope   that  the  state  could  stay                                                               
involved.                                                                                                                       
                                                                                                                                
2:06:02 PM                                                                                                                    
MR.  FICK  displayed a  bar  graph  showing ex-vessel  value  and                                                               
harvest volume  from 2004 to 2014.  He noted that over  ten years                                                               
the same  volume of  fish now produces  $0.7 billion  more, which                                                               
can be attributed  to marketing. He highlighted  that the fishing                                                               
industry is  the largest  private sector  employer in  the state;                                                               
that Alaska  catches more  fish that  all other  states combined;                                                               
and that  it would  be the  6th largest  seafood exporter  in the                                                               
world if it  were a country. However, he said,  the playing field                                                               
isn't  level when  the  Norwegian Seafood  Export  Council has  a                                                               
budget  of $60  million, $10  million  of which  is allocated  to                                                               
marketing salmon in the U.S.                                                                                                    
                                                                                                                                
CHAIR COSTELLO drew  a parallel to the  tourism marketing efforts                                                               
in  states such  as Hawaii  and  commented on  the importance  of                                                               
striking a balance.                                                                                                             
                                                                                                                                
MR. FICK  reviewed Alaska's seafood export  markets. ASMI exports                                                               
to more  than 120 countries.  Groundfish accounts for  55 percent                                                               
and  salmon  for  25-33  percent. China  is  the  largest  single                                                               
trading partner but  more product is sold in the  U.S. Europe and                                                               
Japan combined. The  EU and Japan are the  largest export markets                                                               
accounting for about two-thirds of the value.                                                                                   
                                                                                                                                
He  emphasized that  global  factors  dramatically impact  value.                                                               
Negative  factors include  the strong  dollar  versus buyers  and                                                               
competitors;  Russian  Pollock  certification;  competition  from                                                               
farmed salmon;  the Russian embargo  and Ukrainian  conflict; and                                                               
more  Atlantic cod.  Positive  factors  include competing  surimi                                                               
supply;  long  term demand  vs.  supply;  and the  strong  Alaska                                                               
seafood brand that's been built since ASMI started in 1981.                                                                     
                                                                                                                                
2:11:09 PM                                                                                                                    
SENATOR MEYER asked if there  is still a labeling requirement for                                                               
wild salmon and pen raised Atlantic salmon.                                                                                     
                                                                                                                                
MR. FICK confirmed that it  is still required adding that seafood                                                               
typically  has to  be labeled  as wild  and with  the country  of                                                               
origin. He  noted that requirements  for GMO labeling  shows that                                                               
people want to know where their  food comes from. "Our story fits                                                               
in very  well with  that and  we'll continue  to push  for always                                                               
requiring labeling and some  knowledgeable origin or provenance,"                                                               
he said.                                                                                                                        
                                                                                                                                
2:12:47 PM                                                                                                                    
MR. FICK  discussed domestic  foodservice marketing.  He reported                                                               
that Alaska seafood  is the second most branded item  on menus in                                                               
the largest  chain restaurants in  the country. "We are  ahead of                                                               
Oreo cookies  and behind  Angus Beef." He  displayed some  of the                                                               
logos of  companies that ASMI's  food service program  works with                                                               
to illustrate  that there is a  place for every product  and that                                                               
the same could carry through to the international program.                                                                      
                                                                                                                                
CHAIR COSTELLO asked where school nutrition would fall.                                                                         
                                                                                                                                
MR.  FICK   explained  there  are  programs   through  food  aid,                                                               
universities, and public schools.                                                                                               
                                                                                                                                
CHAIR COSTELLO  asked where Alaska  seafood and  school nutrition                                                               
fit in.                                                                                                                         
                                                                                                                                
MR.  FICK replied  it is  part of  the institutional  foodservice                                                               
program. ASMI has programs with  genuine Alaska Pollock producers                                                               
making sure  it is  a USDA  food and  therefore allowed  into the                                                               
system.  There are  also programs  through the  food aid  program                                                               
getting seafood  approved for  WIC and  foodbanks. They  are also                                                               
looking  at  universities and  public  schools  even though  they                                                               
aren't  specifically  included  in   the  list  of  food  service                                                               
operators.                                                                                                                      
                                                                                                                                
CHAIR  COSTELLO  asked  if  Alaska   seafood  is  served  at  his                                                               
children's school.                                                                                                              
                                                                                                                                
MR. FICK answered  yes; there are fish sticks that  are a Pollock                                                               
produce and pink salmon tacos.                                                                                                  
                                                                                                                                
CHAIR  COSTELLO expressed  a  desire to  expand  that program  in                                                               
schools.                                                                                                                        
                                                                                                                                
2:15:20 PM                                                                                                                    
MR. FICK reported that ASMI  competes very year for federal grant                                                               
funding  through  the  U.S. Department  of  Agriculture's  Market                                                               
Access Program.  Every year they  get about $4.5 million  to fund                                                               
their  international   programs.  This  year  ASMI   was  awarded                                                               
additional  USDA Emerging  Markets Program  funds to  do a  trade                                                               
mission to  develop new markets in  Thailand, Vietnam, Indonesia,                                                               
Malaysia, and the  Philippines. He noted that  media relations is                                                               
another metric  that is used  to promote Alaska seafood.  ASMI is                                                               
also shifting  to digital advertising  because that is  where the                                                               
market is.                                                                                                                      
                                                                                                                                
CHAIR  COSTELLO commented  that  tourism  advertising still  uses                                                               
print material.                                                                                                                 
                                                                                                                                
MR. FICK posited that deciding what  to have for dinner calls for                                                               
a  more immediate  decision than  planning for  a trip  to Alaska                                                               
which is more long-term.                                                                                                        
                                                                                                                                
He continued  to say that  he found the frozen  sockeye promotion                                                               
very interesting this last year.  Following on a huge sockeye run                                                               
in Bristol Bay, ASMI put  together nearly 5,000 in-store demos of                                                               
Alaska sockeye salmon  in retail outlets across  the country. The                                                               
average  cost per  demo  was $54.31  and  the year-to-date  sales                                                               
increase is  56.2 percent.  This program  was very  successful in                                                               
moving product and elevating value.  ASMI expanded the program to                                                               
Japan and  ran promotions with  food service or  retail partners.                                                               
They  also  ran   a  smoked  salmon  promotion   in  Germany  and                                                               
promotional  sales  quadrupled  reaching $2.3  million  in  three                                                               
months.   He  noted   that  the   prize  winners   accompanied  a                                                               
trade/press mission to Ketchikan, Juneau and Kodiak in August.                                                                  
                                                                                                                                
The  record  run of  salmon  in  2013  combined with  the  record                                                               
poundage in  2015 put a huge  strain on the canned  salmon market                                                               
so ASMI worked  with the UK's Tesco and other  large retailers to                                                               
advertise the  product. As  a result,  sales increased  more than                                                               
1,000 percent. The value of  the sales increased 859 percent over                                                               
the time of the promotion.                                                                                                      
                                                                                                                                
2:21:23 PM                                                                                                                    
SENATOR  STEVENS commented  on  a study  that recommended  canned                                                               
salmon  as a  value food,  and asked  if less  is being  produced                                                               
today.                                                                                                                          
                                                                                                                                
MR. FICK  confirmed that there has  been a move away  from canned                                                               
salmon, but when  there are huge runs the fallback  is to put the                                                               
fish  in cans.  Promotions to  sell the  excess product  has been                                                               
instrumental in leveling the playing field for the value.                                                                       
                                                                                                                                
ASMI has worked  with major e-commerce sites in  China to promote                                                               
as many as 12 Alaska species  per promotion. This is expanding to                                                               
the United  Kingdom and is  seen more and  more in the  U.S. with                                                               
things  like  Fresh Direct.  The  buy-in  is  low at  $5,000  per                                                               
promotion and the  sales generated range from $1  million to $2.4                                                               
million. When Alibaba went public,  the CEO touted Alaska seafood                                                               
as a great example of opportunities for e-commerce in China.                                                                    
                                                                                                                                
2:24:35 PM                                                                                                                    
CHAIR  COSTELLO commented  there are  unique differences  between                                                               
tourism  and seafood  marketing but  everyone is  still eager  to                                                               
look for areas of co-promotion.                                                                                                 
                                                                                                                                
MR. FICK, noting that the Seafood  Expo Global in Brussels is the                                                               
largest  seafood tradeshow  in the  world, he  relayed that  ASMI                                                               
hosts a pavilion that supports  20 companies from Alaska. In 2015                                                               
the $50 million  in on-site sales were up 400  percent from 2014.                                                               
The projected annual  sales for those companies  that attended is                                                               
$650 million.                                                                                                                   
                                                                                                                                
SENATOR STEVENS commented that when  he attended the Seafood Expo                                                               
Global in Brussels he was impressed  to see that ASMI's booth was                                                               
alongside Norway's.                                                                                                             
                                                                                                                                
MR. FICK  discussed the Eat  Alaska Program. ASMI worked  with 20                                                               
chefs in  Alaska to  produce recipes  that featured  both seafood                                                               
and  Alaska  grown  vegetables.  This  supported  local  growers,                                                               
restaurants, farmers markets and tourism.                                                                                       
                                                                                                                                
CHAIR COSTELLO thanked Mr. Fick for the presentation.                                                                           
                                                                                                                                
2:28:11 PM                                                                                                                    
At ease                                                                                                                         
                                                                                                                                
^Presentation by the Division of Insurance                                                                                      
           Presentation by the Division of Insurance                                                                        
                                                                                                                              
2:31:46 PM                                                                                                                    
VICE-CHAIR GIESSEL reconvened the  meeting and announced the next                                                               
presentation  would  be  from  the  Division  of  Insurance.  She                                                               
expressed interest  in learning  about some  of the  reasons that                                                               
Alaskans  have seen  such  a steep  climb in  the  cost of  their                                                               
health insurance.                                                                                                               
                                                                                                                                
2:32:19 PM                                                                                                                    
LORI WING-HEIER,  Director, Division of Insurance,  Department of                                                               
Commerce,  Community  and  Economic Development  (DCCED),  stated                                                               
that  the Division  of Insurance  is tasked  with regulating  the                                                               
insurance  industry  to  protect consumers.  Insurance  companies                                                               
file  rates  and the  division  looks  to  see that  they  aren't                                                               
excessive,  inadequate or  unfairly discriminatory.  The division                                                               
looks  at the  rates to  ensure that  they are  adequate for  the                                                               
company to  remain solvent. The  rate has  to make sense  for the                                                               
exposure,  but it  can't be  excessive  for profit  or include  a                                                               
means for medical  care that isn't based on  historical data. For                                                               
the  first time  the division  has three  years of  data for  the                                                               
Affordable Care Act  (ACA), which will make it  possible to known                                                               
what to  expect in that market  in the state of  Alaska. Finally,                                                               
the  division looks  to  make  sure the  rates  are not  unfairly                                                               
discriminatory. "You can  rate on age, you can  rate on location,                                                               
but you cannot be  unfair in how you are rating.  And we do check                                                               
those factors," she said.                                                                                                       
                                                                                                                                
She clarified  that the  statute does not  allow the  division to                                                               
disapprove  a  rate  because  of  the  financial  impact  to  the                                                               
consumer. "If the  rate does double and that's close  to what the                                                               
rates were this year in the  individual market - the 2016 rates -                                                               
the impact it has on someone's  budget is not a criteria that can                                                               
be used. Again, insurance companies  need to remain solvent," she                                                               
said.                                                                                                                           
                                                                                                                                
2:36:28 PM                                                                                                                    
SENATOR STEVENS asked if there can be gender discrimination.                                                                    
                                                                                                                                
MS.  WING-HEIER   explained  that  there  are   different  rating                                                               
guidelines depending on the particular insurance product.                                                                       
                                                                                                                                
SENATOR  ELLIS   asked  if  the  division   conducts  a  detailed                                                               
financial review  of an  insurance company  that requests  a rate                                                               
increase.                                                                                                                       
                                                                                                                                
MS. WING-HEIER explained  that the division looks  at a company's                                                               
profitability  and  what  they   are  returning  to  shareholders                                                               
through both financial  and rate examinations. "In  the ACA there                                                               
are what is known  as medical loss ratios so that  we can look to                                                               
see  how  much of  the  premium  they  are actually  spending  on                                                               
medical  care  as  opposed  to other  costs  that  the  insurance                                                               
company may have," she said.                                                                                                    
                                                                                                                                
SENATOR ELLIS  asked if  it is  solely up to  her as  director to                                                               
determine  what is  reasonable and  allowable,  because there  is                                                               
outrage  statewide about  how little  the  Division of  Insurance                                                               
stands up for the consumer. He  requested a more detailed look at                                                               
how she is making these decisions.                                                                                              
                                                                                                                                
MS. WING-HEIER provided an example  of how the division justifies                                                               
the rates  it approves.  If an  insurer on  the exchange  had $60                                                               
million in losses over 18 months,  the cost of those claims would                                                               
be divided  by the number  of enrollees. "That doesn't  allow any                                                               
money for adjudicating those claims  for processing. That is just                                                               
paying the cost  of the claim itself. There's  no profit, there's                                                               
no  processing.  That  is  just  paying the  cost  of  the  claim                                                               
itself," she said.                                                                                                              
                                                                                                                                
2:40:52 PM                                                                                                                    
SENATOR ELLIS asked if she  and the Walker Administration had any                                                               
ideas  for statutory  or regulatory  changes to  strike a  better                                                               
balance between Alaska consumers and the insurance industry.                                                                    
                                                                                                                                
He recalled that  preceding the ACA, federal  money was available                                                               
to investigate  the significantly  higher costs for  medical care                                                               
and  procedures  in  Alaska  compared  to  other  states.  Former                                                               
insurance director Linda Hall turned  the money down so the study                                                               
was  never done.  He  asked  if she  would  accept those  federal                                                               
dollars  and   conduct  an  investigation  if   they  were  still                                                               
available.                                                                                                                      
                                                                                                                                
MS. WING-HEIER stated  that the division has  struggled to figure                                                               
out how  to get providers to  the table, and looked  hard at what                                                               
Rhode Island has  done in that regard trying to  justify the cost                                                               
of the medical  services that are passed on to  the consumer. The                                                               
division  has also  looked at  trade practices  and restraint  of                                                               
trade, the  impact it would  have on the small  medical community                                                               
in  Alaska, and  whether it  would  stifle growth.  She said  she                                                               
didn't know that she had the answer  on where to draw the line or                                                               
who should  draw it, but  to her  knowledge there are  no federal                                                               
dollars  available  to investigate  the  cost  of healthcare  and                                                               
medical procedures in Alaska.                                                                                                   
                                                                                                                                
SENATOR ELLIS responded  "I guess we missed  that opportunity for                                                               
the research  and study to figure  out why we're so  out of whack                                                               
compared to other jurisdictions on  the cost of healthcare. We're                                                               
a captive audience, apparently."                                                                                                
                                                                                                                                
2:45:46 PM                                                                                                                    
SENATOR GIESSEL disclosed  that she is a  healthcare provider who                                                               
is  particularly appalled  with  the cost  of  specialty care  in                                                               
Alaska.  She referenced  an  APRN article  that  cited two  large                                                               
                                                    th                                                                          
orthopedic practices  in a  discussion about  the 80   percentile                                                               
rule. Those practices have since  merged and like many others now                                                               
                                               th                                                                               
have little  competition. She asked  how the 80   percentile rule                                                               
plays into that issue in terms of healthcare costs.                                                                             
                                                                                                                                
MS.  WING-HEIER  explained  that  the 80th  percentile  rule  was                                                               
established about  15 years  ago in  response to  complaints from                                                               
consumers  who had  insurance  but still  received  a large  bill                                                               
after the procedure or service  was performed. The resolution was                                                               
to establish  the 80th  percentile rule as  a threshold  for what                                                               
insurance  companies would  pay. Now  there are  negotiated rates                                                               
for  in network  services  and  most people  are  happy with  the                                                               
negotiated rate  of their  providers. It's  a preferred  rate and                                                               
there's generally  no bill due.  However, anyone who goes  out of                                                               
network  is  subject  to  what  the  physician  charges  and  the                                                               
                                                   th                                                                           
insurance  company is  only  going to  pay that  80   percentile.                                                               
Providers that  are among  the "only game  in town"  have learned                                                               
                        th                                                                                                      
that they can set the 80   percentile and get what they want. The                                                               
fees  have gone  up  and it's  now appearing  in  the rates.  The                                                               
                                 th                                                                                             
question  now is  whether  the 80   percentile  has outlived  its                                                               
usefulness. The  division doesn't want  to undo the rule  if it's                                                               
going to  do harm to consumers,  but if it's going  to bring down                                                               
rates then it  should be eliminated. "We're looking at  it to say                                                               
what would the claims be paid at  out of network if it wasn't the                                                               
  th                                                                                                                            
80 percentile."                                                                                                                 
                                                                                                                                
SENATOR GIESSEL asked who is doing the research.                                                                                
                                                                                                                                
MS. WING-HEIER  replied it  is being  done in-house  working with                                                               
insurers and  the broker  community -  the Alaska  Association of                                                               
Health Underwriters.                                                                                                            
                                                                                                                                
2:50:55 PM                                                                                                                    
SENATOR GIESSEL  asked when she  anticipates a conclusion  to the                                                               
study.                                                                                                                          
                                                                                                                                
MS. WING-HEIER replied  she would like to see it  done before the                                                               
2017 rates are set in late August or early September 2016.                                                                      
                                                                                                                                
SENATOR GIESSEL asked  if the chair would keep in  touch with the                                                               
director to track this research  and distribute the conclusion to                                                               
the committee.                                                                                                                  
                                                                                                                                
CHAIR COSTELLO agreed.                                                                                                          
                                                                                                                                
2:52:08 PM                                                                                                                    
MS. WING-HEIER  displayed a chart  of the progression of  the ACA                                                               
plan requirements  and noted that  some key dates are  coming up.                                                               
She recapped that President Obama  signed the Affordable Care Act                                                               
on March 23,  2010 and the first enrollment was  January 1, 2014.                                                               
In  late  2013  certain  employers were  allowed  to  keep  their                                                               
insurance  plan  because of  problems  with  the exchange.  There                                                               
became grandfathered and non-grandfathered plans.                                                                               
                                                                                                                                
     Health Insurance Plans written  prior to March 23, 2010                                                                    
     are considered grandfathered and  not subject to all of                                                                    
     the ACA criteria.                                                                                                          
                                                                                                                                
     Health  Insurance Plans  written after  March 23,  2010                                                                    
         and before January 1, 2014 are considered non-                                                                         
     grandfathered and must be rewritten  to comply with ACA                                                                    
     as of January 1, 2014.  This requirement was amended by                                                                    
     the  original transition  and  the extended  transition                                                                    
     which allows these plans to  remain as-is until October                                                                    
     2016 provided insurers will renew.                                                                                         
                                                                                                                                
     Health Insurance  Plans written  after January  1, 2014                                                                    
     must   be  ACA   compliant.   Individual  market   non-                                                                    
     grandfathered plans  will sunset in Alaska  on December                                                                    
     31,  2016.  Small  market non-grandfathered  plans  may                                                                    
     continue  until  June  30th,  2017  or  TBD  Continuous                                                                    
     changes  and updates  as  needed/recommended by  states                                                                    
     and others.                                                                                                                
                                                                                                                                
CHAIR COSTELLO  warned that the  committee would adjourn  in just                                                               
five minutes.                                                                                                                   
                                                                                                                                
MS.  WING-HEIER displayed  the different  insurers  for 2014  and                                                               
2015 to illustrate that Alaska is a small market.                                                                               
                                                                                                                                
She displayed slide 7 showing  the numbers of grandfathered, non-                                                               
grandfathered and the  ACAs that are QHP -  Qualified Health Plan                                                               
(compliant). She noted that Aetna  and Assurant have left Alaska.                                                               
For  2016, those  plans have  rolled  into the  Premera and  Moda                                                               
markets. She again highlighted the small group numbers.                                                                         
                                                                                                                                
2:56:02 PM                                                                                                                    
MS.  WING-HEIER reviewed  the ten  potential  premium drivers  in                                                               
2017:  1)  healthcare  costs  and   utilization;  2)  Changes  to                                                               
Essential   Health  Benefits   and   the   CMS  Actuarial   Value                                                               
Calculator;  3)   Additional  data   -  3  years;   4)  Continued                                                               
migrations; 5)  Insurers merging and exiting  markets; 6) Ongoing                                                               
uncertainty  with   court  cases  and  the   2016  elections;  7)                                                               
Transitional Reinsurance;  8) Risk Corridor; 9)  Risk Adjustment;                                                               
and 10) Changes in fees and taxes.                                                                                              
                                                                                                                                
She displayed the  potential cost drivers for Alaska:  1) Cost of                                                               
healthcare  is amongst  the  highest in  the  nation; 2)  Limited                                                               
providers and  challenges with  provider networks;  3) Individual                                                               
market  remains at  20,000  -  22,000 and  may  have settled;  4)                                                               
National cost drivers do impact Alaska - we are not immune;                                                                     
                                                                                                                                
She reviewed the  potential cost drivers looking  forward: 1) CMS                                                               
has issued over 100 revisions for  the 2017 plan year. 2) Medical                                                               
trends -  increasing at  10 percent or  more; 3)  Reinsurance and                                                               
risk corridor;  4) Transitional  or non-grandfathered  plans will                                                               
enter   the  market   increasing   enrollees;   5)  Mergers   and                                                               
acquisitions of insurers will tighten the market even further.                                                                  
                                                                                                                                
2:59:30 PM                                                                                                                    
MS.   WING-HEIER  reviewed   The  Three   Rs,  Risk   Adjustment,                                                               
Reinsurance, and Risk Corridor:                                                                                                 
                                                                                                                                
     Risk  Adjustment  transfers  money  among  insurers  to                                                                  
     adjust for  the possibility that some  insurers may get                                                                    
     more or  less than their proportionate  share of costly                                                                    
     enrollees. Risk Adjustment is only:                                                                                        
        · Applied to the individual and small group market; and                                                                 
        · The only permanent program to help stabilize the                                                                      
          costs of the ACA.                                                                                                     
                                                                                                                                
     Reinsurance  is one  of the  taxes associated  with the                                                                  
     ACA and  is applied  against health  insurance policies                                                                    
     and employer  group health plans. Proceeds  are used to                                                                    
     provide  the individual  market  plans with  additional                                                                    
     subsidies  for   higher-cost  enrollees.   The  program                                                                    
     sunsets in 2016                                                                                                            
        · Attachment point in 2014 is $45,000 but will                                                                          
          increase to $70,000 in 2015.                                                                                          
        · Coinsurance decreases from 80 percent in 2014 to 50                                                                   
          percent in 2015.                                                                                                      
                                                                                                                                
     Risk Corridor  provides a range  for profits  or losses                                                                  
     for  insurance on  the FFM.  If an  insurer has  higher                                                                    
     than  expected  profits,  the federal  government  will                                                                    
     "claw  back" some  of the  premiums. Conversely,  if an                                                                    
     insurer has  higher than  expected losses,  the federal                                                                    
      government will pay the insurer additional subsidies                                                                      
     to offset those losses. This program sunsets in 2016                                                                       
                                                                                                                                
MS.  WING-HEIER said  the latter  two sunset  in 2016  which will                                                               
almost certainly  influence rates in  2017. Focusing on  the Risk                                                               
Corridor, she  explained that the  insurance companies  that lost                                                               
money and  expected to  get some  of it  back received  just 12.5                                                               
percent  of   what  they  anticipated.  That   led  to  insurance                                                               
companies  and co-ops  (none in  Alaska) becoming  insolvent. The                                                               
amount that  they will be paid  going forward remains to  be seen                                                               
but it will likely have an impact on the rates.                                                                                 
                                                                                                                                
MS. WING-HEIER  said the  division is looking  at a  Section 1332                                                               
Innovation  Waiver much  like  Colorado,  Minnesota, Hawaii,  and                                                               
Massachusetts  once  the  market stabilizes.  This  waiver  would                                                               
allow the state to withdraw from  the ACA if it could provide the                                                               
same benefits  to consumers  without any  additional cost  to the                                                               
federal government.                                                                                                             
                                                                                                                                
3:01:38 PM                                                                                                                    
Other   solutions   include   a  possible   reinsurance   program                                                               
administered  by ACHIA;  regional  exchanges;  and combining  the                                                               
individual and small group markets  to spread the risk among more                                                               
enrollees.                                                                                                                      
                                                                                                                                
3:02:16 PM                                                                                                                    
SENATOR STEVENS asked if there  is a similar shortage of property                                                               
and casualty insurers in Alaska.                                                                                                
                                                                                                                                
MS. WING-HEIER replied  that market and the  rates are relatively                                                               
stable.  "All things  being  equal, we're  pleased  with the  fee                                                               
status of the property and casualty market," she said.                                                                          
                                                                                                                                
CHAIR COSTELLO thanked the presenters.                                                                                          
                                                                                                                                
3:03:53 PM                                                                                                                    
There being  no further  business to  come before  the committee,                                                               
Chair Costello  adjourned the Senate Labor  and Commerce Standing                                                               
Committee meeting at 3:03 p.m.